This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

We are pleased to announce that we are now hosting an evening and weekend GP Access Hub for Greenwich residents at the Burney Street site. Tuesdays & Thursdays 4pm-8pm and Saturdays 9am-12pm by appointment only bookable through your GP practice. If you need to cancel an appointment please contact your GP practice in working hours or alternatively cancel using the online tool https://www.greenwich-health.com/need-to-cancel

Important Notice - Please see up to date list of Charges 

List of Charges

Have you downloaded the myGP App on your smartphone?

What is myGP?

myGP is an essential healthcare app for patients. It provides fast, easy and convenient access to healthcare from your smartphone

Key features & benefits:

  • Book and cancel appointments on line
  • Order medication
  • Create alerts to help you to remember to take your medication at the right time
  • Easy access to useful NHS services such as organ donation, e-referrals and a pharmacy finder

Comments & Complaints

commentsWe aim to provide a good service at all times, but if you have any concerns or complaints then please address these to the Practice Manager, Jennifer Peters either by telephone on 0208 858 0631 or in writing to Burney Street Practice, 48 Burney Street, London. SE10 8EX.

Our complaints procedure is set out in the Complaints leaflet below.

Complaints Leaflet R15

If you wish to make a complaint about our service, the link below will take you to a complaint form.

Complaint form R15

Patients who have a comment or complaint about a GP, dentist, pharmacy or optician, which cannot be resolved locally with the practice manager, can contact NHS England using the details below.

NHS England

PO Box 16738

Redditch

B97 9PT

Tel: 0300 311 2233

Email: england.contactus@nhs.net

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website