Burney Street Practice does not accept Repeat Prescription requests over the telephone unless the patient is housebound.
Requests should be made by any of the following methods:
- Attending the Surgery and completing a Repeat Prescription From
- In writing, to include full name, address and date of birth and complete list of medication required. This can then be posted or faxed to the Surgery.
- Via Vision Online www.patient-services.co.uk
- Requested via the Pharmacy if repeat prescription available
You will need to register for the online service at the practice. Photographic proof of identification including home address and a personal email address will be required. This will only be available at the moment for patients aged 16 years and over. For more information, please click on the link 'Patient Online Services' under Further Information.
Starting with effect on Monday 23rd September Prescriptions ordered can be collected from reception or the pharmacy of your choice if you have selected electronic transfer 48 hours (2 days) after requested.
In very rare cases, there may be times when your prescription will be delayed due to queries the doctor may have. There may also be times where the doctor will request an appointment with you to discuss your medication. In this case, a member of the reception team will call you to arrange this.
If you need a new medication, including any medication prescribed by a hospital Doctor/Consultant, please arrange to come in and discuss this with a Doctor at the Practice.