England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19).
Get a test to check if you have coronavirus
Download the NHS COVID-19 app
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Testing and tracing
Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
COVID-19 support recovery service
'Your COVID Recovery' helps you to understand what has happened and what you might expect as part of your recovery.
GOV.UK: coronavirus – guidance and support
Government information and advice.
GOV.UK: local restrictions – areas with an outbreak of coronavirus
Local outbreak advice.
Burney Street PracticeTel: 020 8858 0631
The Wallace Health Centre Tel: 020 8858 0631
CORONAVIRUS - More information can be found (right hand column; COVID-19 Information)
We understand that with the announcement of a new lockdown there are going to be a number of patients concerned about the situation, especially those in very vulnerable risk groups and also those with children attending educational settings. The current government advice about high risk groups is available here: https://www.gov.uk/coronavirus
Further publication is due Monday and the Government will be writing affected patients. The current guidance for protecting extremely clinically vulnerable groups is available here and is a useful link to send to patients. The GP’s at the surgery have no additional information about and beyond this and are unable to help with requests for sick notes or other letters in such circumstances.
For people concerned about children attending educational settings; we understand and sympathise with the concerns around children attending school at this time, especially if a household has extremely vulnerable members. As a Practice we are very sorry, but the decisions about children attending school are not ours to make. It’s not something that we can help with. We would suggest a discussion between the people involved and the school to decide the best course of action.
Should you wish to receive family planning advice, have a pill check and collect contraceptive pill prescriptions, have swabs and a cervical smear or need to discuss and arrange a coil check or removal, then please book an appointment with one of our Practice Nurses by telephoning reception.
For Long term Acting Reversible Contraception LARC services please call reception so that they can arrange an appointment at one of four Greenwich Live Well Centres. The centres provide coil fittings, checks & removals plus implanon fitting and removal.
Should you need any further help or advice The Family Planning Association is always there for help and guidance.
More advice or help on sexual health can be found here......
Greenwich Sexual Health
We provide antenatal care in pregnancy in partnership with our local midwives and obstetricians. As soon as you know that you are pregnant please self-refer for maternity services at
Please Note: The doctors do not provide medical care for home deliveries.
Antenatal and postnatal care is offered by all of the doctors at both surgeries.
For patients booked in at the Queen Elizabeth Hospital in Woolwich, antenatal care may be provided by the Community Midwives on the 2nd floor of the Wallace Health Centre.
For the 6 week postnatal check, reception can arrange for a double appointment with a Doctor.
Please bring a urine sample before seeing the Doctor/Nurse (pots are available from reception) for all antenatal checks.
Pregnancy can be overwhelming with all of the questions you might have. We have devised a sheet that tells you what happens next, your choices, dietary advice etc.....this can be downloaded from the link below.
Congratulations you are pregnant!
Here at the Burney Street Practice we offer all new babies a health check at 8 weeks. This is followed by a vaccination appointment with one of our practice nurses. We strongly recommend immunisations to protect all babies and young children. Please note: we are unable to vaccinate children without parental consent. We would be grateful if you could bring their red book along with you, as it gives details of your child's previous immunisations.
The Doctors, Nurses and Health Visitors are happy to discuss and to advise on all immunisations and any concerns you might have about the development of your baby.
Health Visitors are located on the 2nd floor of the Wallace Health Centre.
Due to a worldwide shortage of several travel immunisations we are unable to provide a full travel service. Patient needs to go to a private travel clinic or pharmacy who offer travel clinics. We recommend that you seek a travel consultation/advice at least 8 weeks before departure. For further information see our travel information page or https://travelhealthpro.org.uk/.
The practice will provide patients with the following NHS vaccinations providing Patients provide the Nurse with evidence of a prior travel consultation.
It is advisable to check out the latest information on Passports, Visas, Security Issues, Flu Epidemics etc for travelling overseas on the Foreign & Commonwealth Office website.
If you smoke and would like help and advice on how to give up, please call or speaking with Reception who can make you an appointment at a Smoking Cessation Hub. Please see below The Hubs we use.
Safeguarding confidential patient information is the responsibility of all NHS staff. The Burney Street Practice will ensure that your confidentiality is respected and maintained at all times in the following way:-
A doctor, nurse or other health professional may only break confidentiality if they think that you or someone else is at significant risk of harm. However, they will not break confidentiality without informing you first. This means that if you see a doctor or nurse at the practice for personal issues, sexual health information and advice, contraception, screening for sexually transmitted infections (STI's), or information and referral for abortion we will see you, even if you are under 16, without having to inform your parents or carers.
Click here to download or print an information sheet with telephone numbers and links to websites on a range of topics that may affect you.
Due to the current Pandemic blood tests are being carried out at Queen Elizabeth Hospital and community clinics across the borough.
Please use the following steps to book in a Blood Test at the Hospital or Community Clinics:
or please ring 0208 333 3217
A face mask/covering must be worn when attending the surgery/ hospital.
Please fill in another eConsult 1-2 weeks after you have had your blood test for the results.
The review with a clinician is made of 3 steps.
Step 1: Completion of an eConsult template for Diabetes
(https://burneystreetpractice.webgp.com/reviews) or this can be accessed via the main Burney Street Practice website, then eConsult, click "get started", then far right bottoms of the screen is a section called "need to complete a review?". Click on this and "diabetes" option appears. Before starting your eConsult make sure you have done your blood pressure and weight. If you are not able to do these measurements just say "no" and we will pick this up in stage 2.
Step 2: You will receive an email back inviting you to come in for a blood test and foot check at one appointment.
You will then call the Practice on 0208 858 0631 for this appointment. If you have not been able to take your own blood pressure at home and your weight, our email to you will include asking you to come in for your appointment 10 minutes earlier so you can use the blood pressure/weight machine in our waiting room.
Step 3: Once your bloods and foot check is done, your name will be added to a Clinicians eConsult list (usually around 2 weeks later) where a Clinician will review all your results and contact you either by eConsult or by telephone
This will include your most recent results and the trend. This is not a face to face appointment and the time of the contact from the Clinician is also not fixed but will happen that day. If you do have anything you specifically want to discuss about your diabetes you should include it in your eConsult Diabetes review template.
As with all appointments, please do not come with other people unless they are needed to help you with mobility.
For extremely useful information on Diabetes, you can access the Diabetes UK website: https://www.diabetes.org.uk/
Your Diabetes Review is important, please don't wait.
Asthma annual review process explained:
For an emergency with your asthma please dial 111, or if you don’t think you need hospital and we are open, you should use the main E-consult and follow the instructions
People with Asthma need a review annually to help them in managing this condition. This includes a check to make sure they are on the right inhalers, able to use them to best effect and to develop an “asthma action plan” for the unexpected.
The process is explained below:
The review with a clinician for your asthma is made of 2 steps
Step 1 - Completion of an E-consult template for Asthma
Either by https://burneystreetpractice.webgp.com/reviews or this can be accessed via the main Burney Street Practice web site, then E-consult, click “get started”, then far right bottom of the screen is a section called “”need to complete a review?” click on this and “asthma” option appears. Before starting your E-Consult make sure you have done your peak flow (if you have a meter) and your height.
Step 2 - A clinician will be in contact with you when the E-consult is completed (usually within one week)
The emailed suggested plan will comprise:
Inhaler regime and if any follow up is needed
What your current peak flow should be
How to manage deteriorating asthma
Useful website links for peak flow, inhaler and spacer techniques
The clinician might need to telephone you for more information but will always summarise it the review suggested plan in an email back to you as well.
For really excellent advice and information to help you understand more about asthma and be able to manage it, go to https://www.asthma.org.uk/
For general information on techniques such as:
Inhaler technique (mdi) https://www.asthma.org.uk/advice/inhaler-videos/pmdi/
Aerochamber/Spacer technique https://www.asthma.org.uk/advice/inhalers-medicines-treatments/inhalers-and-spacers/spacers/
Your asthma review is important. I look forward to hearing from you.
CERVICAL SCREENING PROGRAMME IS NOW RUNNING
If your Cervical Screening Test was cancelled due to COVID-19 or you have received a letter from the NHS to advise you are due to have a Cervical Screening Test, please call the Surgery on 0208 858 0631 to book this in with one of our Nurses.
Your blood results will be back at the practice within 7-10 working days.
Click on the eConsult link on our homepage and select 'I want administrative help' to request your results.
If results are abnormal, you will be called or written to, to make an appointment.
Please allow 14 days before contacting the surgery to see if we have received the results of an X-ray, at which time the receptionist will be able to advise further on whether a follow up appointment needs to be made.
If an X-ray result is received into the practice before 14 days, and the GP needs to see the patient, they will call the patient and arrange for them to come into the practice sooner
List of Charges
CERTIFICATES /LETTERS AND REPORTS:
More complex certificates:
WORK IN SURGERY:
This could include:
Non NHS Fees for letters and reports:
Flu Clinics You will be sent a pre-arranged appointment Due to the current Covid 19 pandemic our flu clinics at Burney street are being organised differently this year. For those patients over 65 years (born on or before 31 March 1956), and aged those 18-64 deemed “at risk” we will be offering a pre-booked appointment. We do not have the facility to see any patients who arrive without an appointment. The clinic dates will be from 1st October onwards and will be added to our website and displayed in the reception window, but given the large population we need to immunise, we will be sending out allocated appointment times.
Please be aware the first clinic will be for patients on our NHS shielding list and their household members only. We would ask where possible you make every endeavour to attend your first allocated time slot. We are anticipating a high level of demand for the flu vaccine and it is going to be a challenge to vaccinate all eligible patients in a short space of time, so please only contact the surgery in extenuating circumstances if you need to rearrange your time slot. We have over 3000 patients to contact so as you can imagine this is a very challenging time for us, and we would kindly ask that you do not come into the surgery to discuss flu appointments, as we need to reserve this contact for ongoing medical concerns. If you have had an allergy in the past or don’t wish to have a flu jab, we would be so grateful if you could still email us to let us know to free up appointments. On the day: To help our clinics run smoothly and maintain social distancing, we are asking that you do not arrive more than 5 minutes before your allocated time slot. In addition, please can you wear a face covering and be assured the staff will be taking appropriate precautions to protect you. We would also ask that you wear appropriate clothing to enable quick presentation of your upper arm. As with all our booked appointments we request that you do not attend the clinic, if you or a household member have had any COVID-19 symptoms within 14 days of your appointment. At risk groups
In 2020/21, flu vaccinations will be offered under the NHS flu vaccination programme to the following groups: - All children aged two to eleven (but not twelve years or older) on 31 August 2020 - People aged 65 years or over (including those becoming age 65 years by 31 March 2021) - Those aged from six months to less than 65 years of age, in a clinical risk group below: chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis chronic heart disease, such as heart failure chronic kidney disease at stage three, four or five chronic liver disease chronic neurological disease, such as Parkinson’s disease, MS or motor neurone disease, learning disability diabetes splenic dysfunction or asplenia a weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment) morbidly obese (defined as BMI of 40 and above) All pregnant women (including those women who become pregnant during the flu season) Household contacts of those on the NHS Shielded Patient List, or of immunocompromised individuals People living in long-stay residential care homes or other long-stay care facilities where rapid spread is likely to follow introduction of infection and cause high morbidity and mortality. Those who are in receipt of a carer’s allowance, or who are the main carer of an older or disabled person whose welfare may be at risk if the carer falls ill Health and social care staff/workers FAQs We have tried to answer any common questions below and will endeavour to keep this website updated. 1) What about pre-school children? As with previous years these will be run in a separate clinic and you will receive an invitation shortly. This is for children aged 2-3 years (children born between 1 Sept 2016 and 31 August 2018). This will be for the nasal spray flu vaccine. Further information can be found here: https://www.nhs.uk/conditions/vaccinations/child-flu-vaccine/ 2) What about school age children? All primary school children and those in Year 7 at Secondary school will receive an offer for flu vaccination through the school. There will be a small number of children in Year 8 and above who fall into at risk groups and they will be invited to our flu clinics. 3) What if I am not in at risk group but would like a flu vaccine? All our local pharmacists are offering these at a commercial rate. 4) What about the 50-64 year old healthy group that are new to the recommended population this year? At present 50-64 year olds without an underlying medical condition will be eligible for flu vaccination in the second wave of the immunisation programme. For now we can’t vaccinate this group with the supply we’ve got as this is earmarked for vulnerable groups. We are awaiting provision of further stock and more information from the Department of Health and Public Health England. In the meantime we advise you check back to our website in November/December. 5) Which type of vaccine should I have? If you're eligible for the flu vaccine on the NHS, you'll be offered one that's most effective for you, depending on your age: Children aged 2 to 17 are offered a live vaccine (LAIV) as a nasal spray; the live viruses have been weakened so it cannot give you flu adults aged 18 to 64 are offered an injected inactivated vaccine; there are different types, but none contains live viruses so they cannot give you flu adults aged 65 and over are offered an injected inactivated vaccine; the most common one contains an adjuvant to help your immune system have a stronger response to the vaccine.
If your child is aged between 6 months and 2 years old and is in a high-risk group for flu, they'll be offered an injected flu vaccine because the nasal spray is not licensed for children under 2. 6) Are there any side effects from the flu jab? You may have a mild high temperature and aching muscles for a couple of days after having the vaccine, and your arm may be a bit sore where you were injected. Side effects of the nasal spray vaccine can commonly include a runny or blocked nose, a headache, tiredness and some loss of appetite. Further information can be found on the NHS website https://www.nhs.uk/conditions/vaccinations/flu-vaccine-side-effects/ 7) Should anyone NOT have the flu vaccine? Very few people are unable to have the flu vaccine, but you should avoid it if you have had a serious allergic reaction to it in the past. On the day of the vaccine we would postpone if you have a fever and also in the event of young children having a very runny or blocked nose we may choose to postpone as this would obstruct reliable delivery of the nasal spray.
Enter all or part of your postcode in the box below and click one of the buttons
to find those services that are local to you.