Noticeboard

CORONAVIRUS - More information can be found (right hand column; COVID-19 Information)


We understand that with the announcement of a new lockdown there are going to be a number of patients concerned about the situation, especially those in very vulnerable risk groups and also those with children attending educational settings. The current government advice about high risk groups is available here: https://www.gov.uk/coronavirus


Further publication is due Monday and the Government will be writing affected patients. The current guidance for protecting extremely clinically vulnerable groups is available here and is a useful link to send to patients. The GP’s at the surgery have no additional information about and beyond this and are unable to help with requests for sick notes or other letters in such circumstances.


For people concerned about children attending educational settings; we understand and sympathise with the concerns around children attending school at this time, especially if a household has extremely vulnerable members. As a Practice we are very sorry, but the decisions about children attending school are not ours to make. It’s not something that we can help with. We would suggest a discussion between the people involved and the school to decide the best course of action.

Friends & Family Test

From December 2014, part of the GP Contract is to take part in the Friends & Family Test.

NHS England will be collecting feedback on whether you, as a patient, would recommend your GP surgery to your Friends & Family.

Survey cards are available for completion at both Burney Street & Wallace Health Centre with a box to put them in. 

You may also receive a text message once you have attended a GP appointment asking you a sequence of questions with a free text option to enter a comment.  This will only happen every 90 days, so if you see a GP more than once in this period of time, you will only be surveyed once.

We are pleased to say that our reports are very positive.  On average, over 90% of the patients surveyed, would recommend our surgery to their friends and family.

You can view the latest reports by clicking on the links below......

January 16

February 16

May 2018

June 2018

July 2018

August 2018

September 2018

October 2018

November 2018

December 2018



 
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